Former Comcast and Altice USA exec joins Archtop Fiber

KINGSTON, N.Y. – Archtop Fiber is placing it massive with the announcement of two new additions to its management group – together with a former prime govt from Altice USA – who will assist guarantee clients obtain a best-in-class expertise with entry to quick, dependable, environmentally pleasant and reasonably priced Web options.

Becoming a member of Archtop on its mission to deliver 100%-fiber Web and cellphone service to underserved places throughout the Northeast are Kathy Kirchner, Vice President of Operations, previously of Altice, and John Boolukos, Vice President of Enterprise Companies.

Here is extra about Archtop’s new leaders:

Kathy Kirchner, Vice President, Operations

Kathy brings over three a long time of expansive information gained from working for rural telecommunications and cable suppliers. In her new position, she is going to handle all of Archtop’s area operations day after day, together with service supply all through the shopper lifecycle. She is going to spearhead efforts to offer a high-quality and seamless buyer expertise, via enterprise operations and buyer care.

Previous to becoming a member of Archtop, Kathy was Senior Vice President of Buyer Operations for Altice USA, the place she oversaw customer support and technical help operations for client and enterprise providers, together with managing operations of inside and outsourced name facilities.

Kathy has labored in numerous points of the telecommunications trade, together with product growth, customer support, gross sales, hiring, onboarding and coaching. One among her stops alongside the way in which to Archtop consists of her position as Vice President of Nationwide Facilities of Excellence at Comcast, the place she led nationwide care heart operations and packages with over 10,000 brokers. Operations is Kathy’s robust go well with and the place she is going to deliver unparalleled worth to Archtop and its clients.

John Boolukos, Vice President, Enterprise Companies

A pure chief with over 25 years of enterprise growth expertise, John will leverage his abilities to arrange Archtop’s intensive enterprise providers. John is obsessed with advancing Archtop Fiber’s crucial position as a trusted neighbor and know-how companion – and is already establishing robust relationships throughout the communities Archtop serves. He’s a multidisciplinary skilled with a knack for accelerating gross sales progress, and constructing and nurturing a high-performing, growth-oriented and dependable gross sales pressure. He’s additionally identified for locating untapped alternatives and driving thousands and thousands of {dollars} in income by figuring out wants for modern options. Previous to becoming a member of Archtop, John was Regional Vice President for the Jap half of the U.S. with All Lined. He started his profession in telecom with MCI and held a number of management positions, together with Space Vice President at Verizon Enterprise in New York Metropolis and Regional Vice President for the Northeast and mid-Atlantic at Earthlink.

Learn the complete announcement right here.

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